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If all items in your order are marked “In Stock,” we aim to process and ship your order within 2–12 business days (Monday–Friday).
Transit time varies depending on:
Your location
Weather conditions
Carrier schedules
If your order includes backordered items, we will source them from our vendor and ship your complete order as soon as possible.
If you would prefer to receive available items sooner or would like an update on backordered products, please contact us.
We use a variety of shipping carriers. Orders may ship:
From our warehouse
Directly from the manufacturer (drop-shipped)
While we cannot guarantee a specific carrier:
Orders under 150 lbs typically ship via UPS or USPS (no signature required).
Orders over 150 lbs ship via LTL freight carriers such as R&L Carriers or Southeastern Freight.
Once your order ships, tracking details will be emailed to you. Please allow time for tracking updates to appear on the carrier’s website.
Orders over 150 lbs ship via LTL freight and require a signature.
Delivery is curbside only (to your driveway or curb).
The carrier will contact you to schedule delivery.
You must inspect the shipment upon arrival.
If you notice:
Visible damage
Hidden damage
Missing items
Refuse the shipment and clearly note the issue with the driver before signing.
Contact Compact Equipment immediately if you refuse delivery so we can assist you.
Processing Time:
Time required to verify payment and prepare your order (2–12 business days).
Transit Time:
Time it takes the carrier to deliver once the order ships.
Transit times vary due to:
Location
Weather
Carrier availability
We cannot guarantee exact delivery dates.
A lift-gate is a hydraulic platform that lowers heavy freight from the truck to the ground.
We recommend requesting a lift-gate if:
You are receiving a residential delivery
You do not have equipment to unload heavy items
Some items may be too large for lift-gate service and may require a forklift. This will be noted on the product page.
We do not ship to:
PO Boxes
APO/FPO military addresses
Expedited shipping is not available at checkout but may be arranged by contacting us directly.
Important:
Additional charges apply
Expedited shipping affects transit time only
Processing time (2–12 business days) still applies
We strive to keep stock information accurate, but availability is not guaranteed.
If we cannot fulfill your order, we will notify you within 5 business days.
You may:
Keep the order open
Cancel the order
Backordered items may be shipped directly from the vendor.
To ensure safe delivery, our team may:
Open and repackage items
Add protective materials
Combine parts
If your package appears opened or repackaged, please inspect all contents carefully.
Some items may ship without original packaging due to bulk vendor shipments. All products are brand new and covered by the manufacturer’s warranty unless otherwise stated.
By placing an order, you acknowledge that some items may require 2–12 business days for processing.
Orders may be canceled within 24 hours if they have not yet been processed for shipment.
You may cancel only if your order has not shipped within 12 business days.
To request cancellation, contact our support team with your order number:
📞 Phone: 1-888-993-9326
📧 Email: sales@2mequipment.com
We will verify your order status and assist you.
If eligible, refunds are processed within 1–3 business days to your original payment method. Your bank may take additional time to post the refund.
Compact Equipment reserves the right to cancel orders for products listed at incorrect prices due to typographical or system errors.
If payment has already been processed, a refund will be issued.
We ship only to addresses within the contiguous United States (lower 48 states).
For questions or concerns regarding your order, please contact us:
📧 Email: sales@2mequipment.com
📞 Phone: 1-888-993-9326